Privacy Policy

• Basics
• Privacy Notice for Customers and Visitors to the Websites
• Definitions
• Rights of Data Subjects
• Information for Visitors to Our Website
• Collection of Personal Data When Visiting Our Website
• Use of Cookies
• Contact Form and Other Forms
• Children
• Integration of Videos, Services, and Third-Party Content
• Information about Google Services
• Google Maps
• Google Ads
• Google Analytics
• Deletion of Data
• Data Security
• Name and Contact of the Controller in accordance with the Swiss Data Protection Act (DSG)
• Privacy Notice for our Facebook Fanpage Insights
• Designation of Joint Controllers
• Responsibility for the Processing of Insights Data
• Legal Basis for Processing
• Data Processing on Facebook Fanpages
• Rights of Data Subjects

The websites of topmüller.ch GmbH (hereinafter referred to as “topmüller.ch”) are subject to Swiss data protection law, in particular in accordance with the FADP (Federal Act on Data Protection) and the Telecommunications Act (FMG).

This privacy notice may be amended at any time by publication on this website. Access to this website is encrypted via transport encryption (SSL / TLS).

The websites of topmüller.ch are directed at companies and individuals domiciled in Switzerland. Foreign persons are, of course, welcome to visit this website.

Below you will learn how, for what purpose, and on what legal basis we process data.

Personal data according to Swiss FADP (Article 3)
All information relating to an identified or identifiable person, such as name, first name, AHV number, address, e-mail address, IP address, and telephone number.

Data subject according to Swiss FADP (Article 3)
Natural or legal persons about whom data is processed.

Processing according to Swiss FADP (Article 3)
Processing includes any handling of personal data, regardless of the means used (e.g. electronic or paper) and procedures, in particular the storage, disclosure, collection, deletion, retention, modification, destruction, and use of personal data.

Legitimate interests include, in particular, the business interest in being able to provide this website, information security, the enforcement of legal claims, and compliance with Swiss law.

topmüller.ch processes personal data only for as long as is necessary for the respective purpose(s).

In the case of longer retention obligations based on legal or other duties to which topmüller.ch is subject, processing is correspondingly restricted.

We consider it our primary responsibility to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. Therefore, we use great care and modern security standards to ensure a high level of protection for your personal data. We have implemented technical and organizational measures to ensure that the data protection regulations are observed by both us and our external service providers.

 
This privacy notice applies to the following domains:

• https://www.topmueller.ch
• https://www.topmüller.ch
• https://www.topmueller-immobilien.ch
• https://www.topmüller-immobilien.ch
• https://awards.ch/

The legislator requires that personal data be processed lawfully, in good faith, and in a manner that is comprehensible to the data subject (“Lawfulness, Fairness, Transparency”). To ensure this, we inform you of the individual legal definitions also used in this privacy notice.

Visitors to this website and other individuals whose personal data is processed by topmüller.ch may, free of charge, request confirmation as to whether personal data is being processed by topmüller.ch and, if so, request information about the processing of their personal data, restriction of processing, correction, deletion (“right to be forgotten”) or blocking of their personal data, withdraw given consent, and object to the processing of their personal data. If personal data cannot be deleted due to retention obligations or other regulations, its processing will be restricted/blocked.

Please note that, for such requests, we must ensure that the person making the request is indeed the data subject before providing any information.

Individuals whose personal data is processed by topmüller.ch have the right to lodge a complaint with the competent data protection supervisory authority.

The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Automated decision-making does not take place on our websites.

Below we inform you about the collection of personal data when using our website. Personal data includes, for example, name, address, email addresses, and user behavior.

When you contact us by email or phone, the data you provide (your email address, and if applicable your name and telephone number) is stored by us in order to answer your questions. The data collected in this context will be deleted once storage is no longer required, or processing will be restricted if legal retention obligations exist.

Each time you access our website, data and information from your device’s system are automatically collected and stored in so-called server log files. This data includes information relating to website visitors (identified or identifiable natural or legal persons). Your browser automatically transmits this data when you access our website. The following information is collected:

IP address, date and time of the request, time zone difference to GMT, content of the request (specific page), access status/HTTPS status code, amount of data transferred, website from which the request originates, browser, operating system and its interface, as well as language and version of the browser software.

The purpose of this processing is to enable access to our website from your device and ensure a correct display of our website on your browser. The data also helps us optimize our website and ensure the security of our systems.

Our hosting server is the recipient of this data. It acts on our behalf under a data processing agreement; the data is stored in Switzerland.

Address: METANET AG, Josefstrasse 218, 8005 Zürich

Privacy information can be found here:
https://www.metanet.ch/about_metanet/rechtliches

The legal basis for processing is the FADP. We have a legitimate interest in providing you with a website optimized for your browser and enabling communication between our server and your end device.

This data will not be combined with other data sources. However, we reserve the right to check this data subsequently if there are concrete indications of unlawful use.

This data collection primarily serves to evaluate and prevent attacks on the website. Hosting providers are also legally obliged, in certain situations, to provide information on access origins in order to combat criminal activities.

For displaying the website, Google Web Fonts are also used. The Google web server is accessed in this process.

Google is certified under the Swiss-US Privacy Shield and thus guarantees compliance with data protection requirements.

Information about Google and its privacy policy:
Address: Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland
Privacy and Privacy Shield information can be found here:
https://policies.google.com/privacy?gl=de
https://www.privacyshield.gov/list

The legal basis for processing is the FADP. We have a legitimate interest in providing you with a website optimized for your browser.

This website uses cookies. Cookies do not cause any damage to your computer and do not contain viruses. Creating a cookie is a way of temporarily storing data and helps make our offering more user-friendly, efficient, and secure. Cookies are small text files stored on your computer by your browser.

The cookies we use most frequently are so-called “session cookies,” which have a limited lifespan. They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize you as a returning visitor on your next visit and provide you with a better user experience.

You can configure your browser to inform you about the setting of cookies, to allow cookies only in individual cases, to exclude them altogether, or to delete them automatically when closing the browser window. If you disable cookies, the functionality of this website may be restricted.

Our website includes a contact form that you can use for electronic communication. When you contact us through this form, the data you enter in the input fields is processed by us.

This contact form can be found on the following page:

• https://www.topmueller.ch/kontakt/

 
On this contact form, you are asked for the purpose of your message and to provide the following required fields:
 
First name
Last name
Address
ZIP/City
Phone number
Email
Company name
Message
 
When submitting the form, the following data is also stored:
Your IP address
Date and time of submission
 
You can also contact us by phone or email under “Contact.” When you send us an email, all information contained in it will be processed to respond to your inquiry.
 
The purpose of processing personal data in both the required and optional fields is to handle your inquiry and to contact you regarding your request.
 
The legal basis for processing the personal data you provide during contact is the FADP.
 
The additional personal data processed when submitting the form (IP address, date, and time of submission) serve to prevent misuse of our contact form.
 
The legal basis for this is our legitimate interest under the FADP. We have a legitimate interest in preventing or proving misuse of our contact form.
 
The data will be deleted as soon as it is no longer required for achieving the purpose for which it was collected.
 
The recipient of this data is our server host, who acts as our data processor.
 
The data will be stored for as long as is necessary to handle your request and thereafter retained or deleted as required by law.
 
This data will not be shared with third parties without your consent.
 
Providing personal data is neither legally nor contractually required, nor necessary for entering into a contract. You are not obligated to provide personal data. However, failure to do so means that you cannot use our contact form.

Our services are generally aimed at adults. Persons under the age of 18 should not transmit personal data to us without the consent of their parents or legal guardians.

It may occur that within this online offering, content from third parties is integrated, such as videos from YouTube or Vimeo, map material from Google Maps, RSS feeds, or graphics from other websites. This always requires that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the users, since without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore necessary for displaying this content. We strive to use only such content whose respective providers use the IP address solely for delivering the content. However, we have no influence if third-party providers store the IP address for statistical purposes, for example. Where we are aware of this, we inform the users accordingly.

If you do not wish to disclose data about yourself, please log out of your Google account ( https://adssettings.google.com/authenticated) or use a plugin such as Ghostery ( https://www.ghostery.com/de/) to block data exchange. You can find the Google Privacy Policy here: https://www.google.com/policies/privacy/.

Integration of Videos
Videos may be used both on the website and in the member area or for advertising purposes. Videos are a good way to make content easier to understand. Local hosting of videos is not powerful enough, so we use an external provider for this.

YouTube
We also use YouTube videos on our website. YouTube is a service provided by YouTube LLC (“YouTube”), 901 Cherry Ave., San Bruno, CA 94066, USA, which is a subsidiary of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Integration of YouTube is done by embedding the service on our website via an “iFrame.” When this iFrame is loaded, YouTube or Google may collect and process information (including personal data). It cannot be ruled out that YouTube or Google may also transmit the information to a server in a third country.

Information about Google’s existing Privacy Shield certification and further relevant details about data processing by Google in the use of Google services can be found in this privacy notice under the section “Information on Google Services.”

By embedding YouTube, we pursue the purpose of presenting you with various videos directly on our website so that you can view them conveniently.

The legal basis for the described processing of personal data is the FADP. Our legitimate interest lies in the significant benefit that YouTube offers. By embedding external videos, we relieve our servers and can use resources elsewhere, which can, for example, increase server stability. YouTube or Google also has a legitimate interest in the collected (personal) data to improve its own services.

Further information can be found in the privacy policies of YouTube and Google, available at: www.google.com/policies/privacy/

Information about Google’s privacy settings can be found here: https://privacy.google.com/take-control.html?categories_activeEl=sign-in

We use various services provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, on our website.

More detailed information about the individual specific Google services we use on this website can be found in the subsequent privacy sections.

By integrating Google services, Google may collect and process information (including personal data). It cannot be ruled out that Google will transmit this information to a server in a third country.

As shown by Google’s Privacy Shield certification (available at https://www.privacyshield.gov/list under “Google”), Google has committed to complying with the Swiss-US Privacy Shield Framework regarding the collection, use, and storage of personal data from Switzerland.

Google, including Google LLC and its wholly owned subsidiaries in the USA, has declared by certification that it adheres to the Privacy Shield principles.

Further information is available at https://www.google.de/policies/privacy/frameworks/.

We ourselves cannot influence which data Google actually collects and processes. However, Google states that, among other things, the following information (including personal data) may be processed:

Log data (especially the IP address)
Location-related information
Unique application numbers
Cookies and similar technologies

If you are logged into your Google account, Google may associate the processed information with your account depending on your account settings and treat it as personal data. See in particular: https://www.google.de/policies/privacy/partners/.

Google explains the following, among other things:
“Under certain circumstances, we combine personal data from one service with information and personal data from other Google services. For example, this makes it easier for you to share content with friends and acquaintances. Depending on your account settings, your activities on other websites and apps may be linked to your personal data to improve Google’s services and the advertising displayed by Google.” ( https://www.google.com/intl/de/policies/privacy/index.html)

You can prevent direct association of this data by logging out of your Google account or adjusting the appropriate account settings in your Google account.

More information can be found in Google’s privacy notice: https://www.google.com/policies/privacy/

Information on Google’s privacy settings is available here: https://privacy.google.com/take-control.html

We integrate the “Google Maps” mapping service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This integration results in background data exchange for tracking purposes.
If you do not wish to disclose data, please log out of your Google account ( https://adssettings.google.com/authenticated) or use a plugin such as Ghostery ( https://www.ghostery.com/de/) to block data exchange.
You can find Google’s privacy policy here:
https://www.google.com/policies/privacy/.

This website uses Google Ads (formerly AdWords) and, within Google AdWords, conversion tracking — an online advertising service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads and Google Conversion Tracking are analytics services from Google. When you click on an ad served by Google, a so-called “cookie” (a text file) is stored on your device, enabling an analysis of how you use the websites you visit.
The information generated by this cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server, possibly in the USA or other third countries. These cookies expire after 30 days.

If you visit specific pages of our site while the stored cookie has not yet expired, Google and we can recognize that someone clicked on the ad and was redirected to our website.
Each AdWords customer receives a different cookie, which means cookies cannot be tracked across the websites of AdWords customers.

Information about Google’s Privacy Shield certification and further details about data processing by Google in the use of Google services can be found in this privacy notice under “Information on Google Services.”

The legal basis for this described processing of personal data is the FADP.

For more information, please refer to Google’s privacy policy, available at:
www.google.com/policies/privacy/

Information about Google’s privacy settings can be found here:
https://privacy.google.com/take-control.html?categories_activeEl=sign-in

We use Google Analytics on our website, a web analytics service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies,” text files that are stored on your device and that enable an analysis of how you use the websites you visit. Google Analytics may also use “web beacons” (invisible graphics).
Through these web beacons, information such as visitor traffic on websites can be analyzed. The information generated by cookies and web beacons about your use of our website (including the user’s IP address) is transmitted to a Google server, possibly in the USA or other third countries, and stored there. This information may also be passed on by Google to its contractual partners.

Information about Google’s Privacy Shield certification and further relevant details regarding Google’s data processing in connection with Google services can be found in this privacy notice under “Information on Google Services.”

The following types of data are processed by Google:
Online identifiers (including cookie IDs)
IP address
Device identifiers

Further detailed information about the processed data can be found at:
https://www.google.com/intl/de/policies/privacy/#infocollect under “Data we collect based on your use of our services,”
and also at:
https://privacy.google.com/businesses/adsservices/.

We use Google Analytics only with IP anonymization (“anonymize IP”) enabled.
This ensures that your IP address is shortened by Google within Europe. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

We have also concluded a data processing agreement with Google (Art. 28 GDPR) for the use of Google Analytics.
Google processes the data on our behalf to evaluate your use of the website, compile reports on website activity, and provide further services related to website and internet usage.
Google may transfer this information to third parties where required by law or where third parties process this data on behalf of Google.

By using Google Analytics, we aim to analyze user behavior on our website and respond accordingly to continuously improve our offering.

The legal basis for the described processing of personal data is the FADP.

Under our processing agreement, Google is authorized to appoint subcontractors.
A list of these subprocessors can be found here:
https://privacy.google.com/businesses/subprocessors/

The processed information is stored only as long as necessary for its intended purpose or as required by law.

For more details on data handling in connection with Google Analytics, please refer to Google’s privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de

Information about Google’s privacy settings can be found here:
https://privacy.google.com/take-control.html?categories_activeEl=sign-in

We generally delete personal data when there is no longer any necessity for further storage.
A necessity may exist, for example, if the data is still required to fulfill contractual obligations, to verify, grant, or defend warranty and guarantee claims.
In cases of statutory retention obligations, deletion is only possible once the respective retention period has expired.

We secure our website and other systems through technical and organizational measures against loss, destruction, unauthorized access, alteration, or distribution of your data by unauthorized persons.
Despite regular controls, complete protection against all risks is not possible.

Requests from supervisory authorities and data subjects usually reach us by email, but can also be submitted by postal mail:

topmüller.ch GmbH
Hofacherrain 4
CH-5082 Kaisten
Tel.: +41 62 874 22 03
Tel.: +41 62 874 27 37
Fax: +41 62 874 27 47
Mail: info@topmueller.ch

In principle, you have the same rights as described in the privacy policy for our website:

(1) Right of access
(2) Right to rectification
(3) Right to erasure
(4) Right to restriction of processing
(5) Right to data portability
(6) Right to object
(7) Right to lodge a complaint with a supervisory authority

According to the FADP, you have the right to withdraw consent previously granted at any time — this applies to the future and does not affect the lawfulness of processing carried out based on consent before its withdrawal.

You can exercise these rights directly with Facebook or with us (see also “Responsibility regarding the processing of Insights data” above).
If you wish to exercise your rights with us, please contact us at
info@topmueller.ch
and describe your specific request as precisely as possible.

You have the right to object to processing through cookies.
You can do so, for example, as follows:

You can restrict or completely prevent the setting of cookies in your browser settings.
You can also enable automatic deletion of cookies when closing your browser window.
You can find out how to change or delete cookie settings in the most common browsers via the following links:

Apple Safari:
https://support.apple.com/de-de/guide/safari/sfri11471/mac

Google Chrome:
https://support.google.com/chrome/answer/95647?hl=de

Microsoft Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox:
https://support.microsoft.com/de-de/windows/verwalten-von-cookies-in-microsoft-edge-anzeigen-zulassen-blockieren-l%C3%B6schen-und-verwenden-168dab11-0753-043d-7c16-ede5947fc64d

If you want to view or change your cookie preferences on Facebook, you can do so here:
https://de-de.facebook.com/policies/cookies/

Under “How can you control how Facebook uses cookies to show you ads?” you will find sections for “If you have a Facebook account” or “Public” (if you don’t have a Facebook account) explaining how you can object to processing by Facebook.

In some browsers, such as Google Chrome or Firefox, you can view the storage duration of cookies when you inspect them (usually by clicking the “i” icon next to the address bar).

(Privacy Notice last updated on 02.10.2023)